
The Secret to Client Loyalty While You’re Away
Why Clients Love This Approach
Your clients stay on their regular schedules in a space they know and love, and most importantly, they feel genuinely taken care of.
We've found they’re not just relieved, they’re grateful. Grateful that their stylist took the time to prepare them with our services and bring an experienced stylist who already understands their hair needs and formulas.
How it works
01
Discovery Call
First we start with a discovery call to learn more about you and your business to determine if our services would be a great fit for your business and clientele.
This is also the opportunity where we can share more about what our services look like tailored to your business.
We also go over all of the questions that you have and even leave you with some verbiage to help share with your salon owner if you have one.
02
Prepping for our arrival
Once everything has been discussed and confirmed for your leave, we then go into our prepping phase!
We cover everything with questionnaires, bios and digital portfolios for your clients, salon duty lists, virtual or in person shadow days, and getting integrated with your client list and notes.
Ultimately, we have created our prep to allow the transition to be seamless for you, your clientele, and even your salon owner.
03
Covering your leave
The final piece to everything is once we arrive and get started with covering your clients during your leave!
We do several check-ins with you during this time so that you can have the peace of mind that things are going well. Clients will often send message to also let you know how their visit went.
This is the time though where all the work has been put into place so we really want you to be able to sit back and enjoy your time as much as possible because we truly have you covered!
Kind words from our clients
“This gave me the peace of mind that my clients were well taken care of and that I wasn’t going to be stuck with rent payments while not making any money on leave. I felt like I truly just got to be with my baby and I am forever grateful for that.”
- Olivia L .
“They were so thorough and truly thought of everything. It made preparing for (before and after) so seamless.”
- Alexa W.
“Not only did it give me such peace of mind while I was out but my clients really enjoyed it too! They all gave me such great feedback and were very satisfied while I was out.”
- Jennifer M.

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